About SMB HR Reviews
Our Mission
We help small and mid-size businesses find the right HR software without the enterprise sales pitch.
The HR software market is overwhelming. Hundreds of vendors, confusing pricing, features lists that all sound the same. We cut through the noise with honest reviews from people who've actually lived through HR software implementations.
Who We Are
Our reviews are written by HR technology professionals with combined experience spanning:
- 15+ years in enterprise HR technology
- Companies from 50 to 50,000+ employees
- Multiple HRIS implementations and migrations
- Real-world evaluation of 50+ HR platforms
We're not a content farm churning out generic reviews. We're HR people who got tired of reading useless "top 10" lists and decided to create the resource we wished existed.
📋 Our Expert Reviewers
Lead Reviewer
Former VP of People Operations | SHRM-CP Certified
15+ years leading HR technology at venture-backed startups and mid-market companies (50-500 employees). Led 8 HRIS implementations, evaluated 50+ platforms, and saved companies over $2M in software costs through strategic vendor negotiations.
Combined team experience: 30+ years in HR tech | 20+ implementations | 100+ demos conducted | 500+ hours of hands-on testing
Our Review Methodology
Every review on this site follows a consistent evaluation process:
1. Hands-On Testing
We sign up for free trials or demos and use the product ourselves. We create test employees, run sample payrolls, build job postings, and click every button we can find.
2. Real-World Scenarios
We test common HR workflows: onboarding a new hire, processing a termination, running a payroll cycle, posting a job and reviewing applicants. If it's frustrating in a demo, it'll be worse in production.
3. Pricing Transparency
We hunt down real pricing—not just "contact us for a quote." When pricing isn't public, we provide estimates based on industry research and reader reports.
4. User Research
We supplement our testing with reviews from G2, Capterra, and direct conversations with HR professionals who use these tools daily.
5. Regular Updates
HR software evolves fast. We revisit reviews quarterly and update them when features, pricing, or our assessment changes significantly.
How We Score
Our scores (out of 5) are based on:
| Factor | Weight | What We Evaluate |
|---|---|---|
| Ease of Use | 25% | Interface, learning curve, daily usability |
| Features | 25% | Core functionality, depth, flexibility |
| Value | 20% | Price vs. what you get, hidden costs |
| Support | 15% | Response time, quality, available channels |
| Integrations | 15% | API quality, pre-built connectors, flexibility |
⚠️ Affiliate Disclosure
Transparency matters to us. Here's how we make money:
- Some links on this site are affiliate links
- If you click and purchase, we may earn a commission at no extra cost to you
- This helps fund our independent research and keep the site running
What we promise:
- Affiliate relationships never influence our rankings or scores
- We recommend tools we don't earn from if they're the best fit
- We disclose affiliate relationships clearly
- Our editorial content is never "pay to play"
If you have questions about our affiliate relationships, email us at [email protected].
Contact Us
Have a question, correction, or suggestion? We'd love to hear from you.
- 📧 Email: [email protected]
- 🐦 Twitter: @smbhrreviews